Policies

Effective Date: March, 2024

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Ascend Consulting Group ("Ascend," "ACG", "we," "us," or "our") respects the privacy of our users ("you" or "your") and is committed to complying with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and The Philippines Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA). This Privacy Policy describes the types of information we collect from and about you when you visit our website https://www.ascend-consulting-group.com/ (the "Website") and how we use that information.

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Information We Collect

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We collect several different types of information for various purposes to improve our services to you. We will only collect and process information that is necessary for the purposes outlined in this Privacy Policy.

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• Information you directly provide: This includes information you provide when you contact us through our website, such as your name, email address, phone number, and any other information you choose to include in your message.

• Information collected automatically: When you visit the Website, we may automatically collect certain information about your device and browsing activity. This information may include your computer's IP address, browser type, operating system, access times, and the pages you visit on the Website.

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Legal Basis for Processing

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We process your information based on the following legal grounds under GDPR:

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• Consent: In some cases, we may ask for your explicit consent to process your information for a specific purpose.

• Contract: The processing of your information may be necessary to fulfill a contract with you, such as providing you with information about our services.

• Legitimate Interests: We may process your information for our legitimate interests, such as improving the Website and our services, provided your interests and rights do not override those interests.

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Use of Information

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We use the information we collect to:

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• Provide, operate, and maintain our website

• Respond to your inquiries and requests

• Send you information, including confirmations, invoices, technical notices, updates, and other information related to our services (upon your consent or to fulfill a contract)

• Improve the Website and our services

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Data Retention

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We will retain your information for no longer than necessary for the purposes for which it was collected. We will then delete your information or anonymize it.

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Your Rights under GDPR

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You have certain rights under GDPR regarding your personal data:

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• Right of Access: You have the right to request a copy of the information we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate information we hold about you.

• Right to Erasure: You have the right to request that we delete your information.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your information.

• Right to Object: You have the right to object to the processing of your information.

• Right to Data Portability: You have the right to request that we transfer your information to another organization.

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Sharing of Information

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We may share your information with third-party vendors who provide services to us, such as website hosting and email marketing. We will only share your information with these vendors to the extent necessary for them to perform their services and under strict contractual obligations to protect your data.

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We will not share your information with any third parties for marketing purposes without your consent.

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Data Security

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We take reasonable steps to protect the information we collect from you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure.

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Your Choices

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You have certain choices regarding your information:

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• You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails.

• You can exercise your rights under GDPR by contacting us (see below).

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Children's Privacy

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Our website is not directed to children under the age of 13. We do not knowingly collect information from children under 13.

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Updates to this Privacy Policy

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We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the website.

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Contact Us

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If you have any questions about this Privacy Policy or your rights under GDPR, please contact us at info@ascend-consulting-group.com